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You can manage the members of your organization from the Settings page in your Novu dashboard. From there, you can assign responsibilities, manage permissions, and control access to workflows and other features. For an overview of how organizations work—including creating orgs, switching between them, and verified domains—see Organizations. Only members with the Owner role can invite or manage members. Managing organization members

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Invite a new member to your organization

1

Open Team settings

In the dashboard, go to Settings > Team
2

Click Invite

Click Invite. You can do this from the Members, Invitations, or Requests tab.
3

Enter email address

Enter the member’s email address into the email field provided.
4

Assign a role (optional)

(Optional) Assign a role to the new member. If no role is selected, then the member is assigned the Viewer role by default.
5

Send invitation

Click Send invitation.
The invited user appears under the Invitations tab until they accept. Once accepted, they automatically move to the Members tab. Managing organization members

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Add a verified domain for automatic or request-based onboarding

You can simplify member onboarding by allowing users with your organization’s email domain to join automatically or request to join your Novu organization.
1

Open Organization settings

In the dashboard, go to Settings > Organization
2

Open Verified Domains

Scroll to the Verified Domains section.
3

Add a domain

Click Add Domain.
4

Enter the email domain

Enter the email domain you want to verify (for example, novu.co) into the email field provided.
5

Save the domain

Click Save.
6

Confirm verification

Confirm the verification process, if prompted.
Add a verified domain for automatic or request-based onboarding Once added:
  • Anyone who signs up using a verified domain can either join automatically or send a request to join, depending on your organization’s configuration.
  • These users are assigned the Viewer role by default.
Only users with non-public domains (for example, not gmail.com) can be auto-joined. You must have at least one Owner from the domain before it can be verified.

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Revoke a pending invitation

You can revoke an invitation if a user hasn’t accepted it yet. Revoking an invite immediately makes the link invalid.
1

Open Team settings

In the dashboard, go to Settings > Team.
2

Open Invitations tab

Click the Invitations tab to view all pending invites.
3

Open the actions menu

In the Actions column, click the (⋯) menu next to the user whose invite you want to revoke.
4

Revoke the invitation

Click Revoke invitation
How to revoke a pending invitation
You can still send a new invitation after revoking the previous one.

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Manage join requests

Users with a verified email domain can request to join your Novu organization. Only owners can approve or decline these requests.
1

Open Team settings

In the dashboard, go to Settings > Team.
2

Open Requests tab

Open the Requests tab.
3

Review join requests

Review the list of users who have requested to join your organization.
4

Open the actions menu

In the Actions column, click the (⋯) menu next to their name.
5

Accept or decline

Accept or decline their request.
Users who are approved will be added to your organization and assigned the Viewer role by default.

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Update a member’s role

You can update a member’s role to control what they can access and manage within your organization. Only Owners can change roles.
1

Open Team settings

In the dashboard, go to Settings > Team.
2

Open Members tab

Click the Members tab.
3

Find the member

Find the user whose role you want to change.
4

Open the role list

In the Role column, click the list next to their current role.
5

Select a new role

Select a new role from the list of available account roles.
Updating a member's role
The last owner of an organization cannot have their role changed. Every organization must have an owner.

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Remove a member from your organization

You can remove members who no longer need access to your Novu organization. This action immediately revokes their access to your organization dashboard and signs them out. Only owners can perform this action.
1

Open Team settings

In the dashboard, go to Settings > Team.
2

Open Members tab

Click the Members tab.
3

Find the member

Find the member you want to remove.
4

Open the actions menu

Click the action menu (⋯) next to their name.
5

Remove the member

Click Remove member.
Removing members from your organization
The owner who created the organization cannot be removed. Members can also leave your organization.